Support center

Help is one click — or one call — away.

Manuals, warranty registration, service tickets and a 24/7 hotline staffed by real biomedical engineers. Because broken equipment doesn't wait for business hours.

User manuals & quick guides

Download manuals, quick-reference cards and configuration sheets for every device we sell.

Browse library →

Warranty registration

Open a service ticket

File a ticket for repairs, calibration or technical assistance. Tracked end-to-end.

Open ticket →

Schedule maintenance

Book your annual preventive maintenance or request a calibration visit.

Schedule visit →

Order documentation

Need an invoice, customs document or warranty card reissued? Request it here.

Request docs →

24/7 Clinical hotline

Real biomedical engineers answer day or night. For critical-care emergencies.

+1 (809) 000-0000 →

FAQ

Frequently asked questions.

No. You can check out as a guest. Creating an account is optional and lets you reorder faster, save shipping addresses and view past invoices.